We help you to improve citizen participation, through a complete system with AI, that solves the generation, reception and management of the requests submitted by your citizens about events that take place in the city.
Management tool for your citizen serviceIt has a powerful management tool, in which you can receive, classify, manage and resolve the requests you receive from your citizens. It has desktop and app versions. Quickly and easily analyse requests received using Business Intelligence dashboards.
Personalised app for your citizensAlways up to date, your citizens will be able to consult the information regarding the status of their application, as well as other information of interest in the city, such as traffic status or events.
Chatbots with AI for Telegram and Whatsapp. NLP for emailsSimplifying the user experience to the maximum, you will have Telegram and WhatsApp channels, so that, in a guided way, citizens can submit their applications. Do you receive requests by email? Without a problem, you will have NLP technology to analyse and classify the demands you receive.
Complete integrations within your work ecosystemFrom start to finish, Proxia® City Voice offers you a fully integrated experience with your current work environment.