Divisa iT
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Divisa iT

Servicios gestionados
Managed services

Discover everything we have prepared for the management of your infrastructures.

¿Qué ofrece?

What do we offer?
We are experts in the management and monitoring of your infrastructures
  • Real time monitoringWe know that knowing in real time the state of the devices and machines that make up your network and the services they provide, is vital for the productivity of your company.
  • TroubleshootingWe manage and resolve the incident, we manage the guarantee against third parties or the escalation of the problem to the manufacturers.
  • Certified engineersBecause anyone is not worth it. We have certified engineers in ITIL and multi-manufacturer solutions, ready to give you the best service and the best personalized attention.
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Características

Our solutions are characterized by
  • ITIL Methodology
  • Alarm management
  • Troubleshooting
  • Personalized telephone service
  • 1st and 2nd level support
  • Assigned Engineer option
  • Remote management
  • Guarantee management
  • Cases with manufacturers (level 3)
  • Option onsite technical assistance.
  • Documentation of the installation
  • Follow-up meetings
  • Reports
  • More than 15 years of experience
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